Effective Date: 24th March, 2025
At Radiant Sarees, we ensure safe and timely delivery of your orders. Please read our shipping policy carefully before making a purchase.
1. Shipping Charges
- We do not offer free shipping. All shipping charges are calculated at checkout based on the order weight, delivery location, and selected shipping method.
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Domestic Shipping (Within India) :
Standard Shipping: 5-7 business days – Charges vary based on location.
Express Shipping: 2-4 business days – Additional charges apply. -
International Shipping :
Delivery Time: 7-15 business days, depending on the destination.
Shipping Charges: Calculated at checkout.
Customs & Duties: International customers are responsible for any customs duties or taxes as per their country’s regulations.
2. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Custom or Pre-Order Items may require an additional 3-7 business days for processing.
3. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
4. Delivery Policy
- Ensure your shipping address is correct at checkout. We are not responsible for undelivered orders due to incorrect addresses.
- If a package is undelivered due to customer unavailability, the courier will attempt re-delivery or return it to us. Additional shipping charges may apply.
5. Delays & Issues
- Shipping delays may occur due to unforeseen circumstances such as weather, natural disasters, or courier issues.
- If your order is delayed beyond the estimated time, please contact us at radiantsaaree@gmail.com
6. Lost or Damaged Shipments
If your package is lost or arrives damaged:
- Contact us within 48 hours of delivery.
- Provide photos of the package and product for claim processing.
- We will assist in filing a claim with the courier and arrange a replacement or refund as applicable.
7. Contact Us
Email: radiantsaaree@gmail.com
Phone: +91 9265826317
Thank you for shopping with Radiant Sarees! We appreciate your trust and are committed to a smooth delivery experience.